Kempinski Hotel Grand Arena - Bansko

Pirin Street 96, Bansko, Bulgaria, 2770  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Kempinski Hotel Grand Arena - Bansko

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 10 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Dining room

Coffee shop

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Overview

Kempinski Hotel Grand Arena is a 5-story hotel in the cultural district at a close proximity to Chalin Valog Lift, Shiligarnik and Holy Trinity Church offering elegant rooms with a breathtaking view of Pirin Mountain. This Bansko accommodation comprises 5 buildings.

The hotel boasts unique location at the foot of ski runs. The property lies within 2 km from the city center.

This deluxe hotel is placed within proximity to ski slopes and a river.

Kempinski Hotel Grand Arena is 100 km away from Sofia airport.

Rooms

Rooms at Kempinski Hotel Grand Arena feature modern touches such as a balcony, a laptop safe, heating, a closet and a mini bar. The rooms look on to the city. These rooms have carpet floor and comfortable furniture.

Eat & Drink

Breakfast is offered in the dining area every morning. There is a restaurant serving international dishes on site. Guests are welcome to the Best Sushi bar to relax with a drink. Serving an array of dishes, Morris Bar and Harry's Bar are just 50 meters away.

Services

The hotel offers turndown service, 24-hour security and free shuttle service together with a barber shop, a souvenir shop and an elevator for guests' comfort.

Relax

Turkish bath, reflex massage and hammam are available on site. Bowling, lawn tennis and hiking as well as a fitness centre and a gym will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at EUR 10 per day.

Year renovated:   2006.  Number of floors:   5.  Number of rooms:   159.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Off-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Ski to door
  • Ski storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Boutiques
  • Fireplace
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Skiing
  • Hiking
  • Mountain biking
  • Horseback riding
  • Cycling
  • Outdoor tennis court
  • Bowling
  • Golf course
  • Billiards/ Pool tables
  • Fishing

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • City view
  • Mountain view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Dining room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child may stay at the price of EUR 20 per person per night in an extra bed. 
  • One child under the age of 6 may stay for free in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Kempinski Hotel Grand Arena - Bansko Bansko location
Show big map »

Hotel Address:

Pirin Street 96, Bansko, Bulgaria, 2770

Get directions
City Center
  • Bansko
    1.0 mi
Airports
Underground stations
  • Младост 1
    57.5 mi
  • Мусагеница
    57.8 mi
Restaurants
  • Morris Bar
    100 ft
  • Harry's Bar
    400 ft
Ski areas
  • Ski Bansko
    700 ft
  • SkiBansko by Traventuria
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    5
  • Number of rooms:
    159

Hotel Awards

BulgarianHOTEL AWARDSHighly RecommendedBanskoKempinski Hotel Grand Arena

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Bulgaria

Use Badge

Rooms and availability

Kempinski Hotel Grand Arena photos Room
Executive Club Double Room
Bed type: Double bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Deluxe|Executive Club Room

Room facilities
    Kempinski Hotel Grand Arena photos Exterior Hotel information
    Double Room
    Bed type: Double bed or 2 Single beds
    Size: 410 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|Twin Room - Bed and Breakfast

    Room facilities
      Kempinski Hotel Grand Arena photos Room
      Junior Suite
      Bed type: Double bed
      Size: 485 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Junior Suite|JUNIOR SUITE CITY VIEW (junior-suite)

      Room facilities
        Kempinski Hotel Grand Arena photos Room Junior Suite
        Junior One Room King Suite
        Bed type: King-size bed
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information
        Room facilities
          Kempinski Hotel Grand Arena photos Room
          Deluxe Twin Room
          Bed type: 2 Single beds or Sleeping arrangements for 3 persons or Double bed
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Deluxe Town View Twin - With Breakfast

          Room facilities
            Deluxe Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            — Less information+ More information

            Deluxe|Deluxe Triple Town View

            Kempinski Hotel Grand Arena photos Room
            Executive Double Room
            Bed type: Double bed
            Size: 455 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Non Refundable DOUBLE EXECUTIVE

            Room facilities

              How to reach hotel

              hotel Kempinski Hotel Grand Arena - Bansko Bansko location
              Show big map »

              Hotel Address:

              Pirin Street 96, Bansko, Bulgaria, 2770

              Get directions
              City Center
              • Bansko
                1.0 mi
              Airports
              Underground stations
              • Младост 1
                57.5 mi
              • Мусагеница
                57.8 mi
              Restaurants
              • Morris Bar
                100 ft
              • Harry's Bar
                400 ft
              Ski areas
              • Ski Bansko
                700 ft
              • SkiBansko by Traventuria
                1400 ft
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2006
              • Number of floors:
                5
              • Number of rooms:
                159

              Hotel Awards

              BulgarianHOTEL AWARDSHighly RecommendedBanskoKempinski Hotel Grand Arena

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Bulgaria

              Use Badge

              Kempinski Hotel Grand Arena Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

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              What's nearby

              Popular areas

              • City Center - 5000 ft

              Places of interest

              • Gondola Lift - 400 ft
              • Chalin Valog Lift - 1.4 mi

              Monuments and Landmarks

              • Molerite - 3700 ft
              • Chapel of the Holy Virgin - 5000 ft

              Museums

              • Holy Trinity Church - 5000 ft

              Public parking

              • Bansko Municipality - 4600 ft

              Near the hotel

              • Vihren - 1000 ft
                BanskoBulgaria

                Restaurants nearby

                • Morris Bar - 100 ft

                  Address: Pirin 94 Street

                  85% likes this, based on 44 reviews

                • Victoria - 1200 ft

                  Address: Bansko Main street

                  74% likes this, based on 243 reviews
                  Cuisine: International

                • The LOG House - 1400 ft

                  Address: "Naiden Gerov" Str.2 (right on the north edge of the gondola car park)
                  Phone: 0889 02 02 01

                  82% likes this, based on 66 reviews
                  Cuisine: Eastern European

                • Harry's Bar - 400 ft

                  Address: 4 Kralev Dvor str.
                  Phone: +359 885 12 66 77

                  86% likes this, based on 58 reviews

                • Mezze - 1000 ft

                  Address: 9 Polejan str

                  Cuisine: International

                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2006
                • Number of floors:
                  5
                • Number of rooms:
                  159

                Hotel Awards

                BulgarianHOTEL AWARDSHighly RecommendedBanskoKempinski Hotel Grand Arena

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Bulgaria

                Use Badge

                Hotels nearby
                Lion Bansko Hotel
                4 stars
                0.4 km
                Tanne Hotel Bansko
                4 stars
                0.5 km
                Polaris Inn Bansko
                3 stars
                0.5 km
                Perun Lodge Bansko
                4 stars
                0.6 km
                Hotel Vihren Bansko
                3 stars
                0.8 km
                Rahoff Hotel Bansko
                3 stars
                0.8 km
                Cities nearby

                Kempinski Hotel Grand Arena Reviews

                Guest reviews are submitted by our customers after their stay at Kempinski Hotel Grand Arena

                Average guest rating

                8.2out of 10
                Fabulous
                Based on 92 reviews

                Rating by category:

                Service
                9.0
                Value
                8.0
                Location
                8.0
                Rooms
                8.0
                Dining
                8.0

                Guest reviews

                • Family with children
                  9.6

                  There was VIP entrance to the mountains in this hotel. That's why we didn't spend time queueing. If you choose another hotel, you will have been waiting for ages.

                • Group of friends
                  7.4

                  The breakfast, the view, the calmness .

                • Couple
                  9.6

                  Localisation is amazing ane heated pool too.

                  They started to renovate outdoor pool without further notice so we could use it only for 2 days out of 8.

                • Group of friends
                  10.0

                  Excellent services and perfect holiday atmosphere.

                • Couple
                  10.0

                  The rooms were big and comfortable. Breakfast was brilliant and staff was very helpfull. Spa was nice and free.

                • Couple
                  8.8

                  The best Hotel in Bansko...Highly Recommended...!!!

                  I would like the inside pool a little hotter.

                • Older travelers
                  9.6

                  Truly 5 stars services

                  Over the weekend the spa it’s crowded

                • Couple
                  10.0

                  The Spa center is fantastic, the rooms are wide and clean. The staff is polite and helpful and the food is excellent.

                • Family with children
                  10.0

                  Excellent hotel, good location, impresive gondola, right to the ski places. Spaces room, with very, very big double bed. Good food, especialy juces which are almost natural. Excellent facilities, spa, pool, sauna even a snow room ( first time in some hotel where we be.) Highly recomended to everyone.

                  I think that prices in loby bar was litle high, also in middle season should be parking be free.

                • Family with children
                  5.0

                  Nice position near the gondola, corect breakfast, lot of persons speak english.

                  Very smal spa for such a large hotel. Just two saunas (and one was closed !?!), one very small fridge room (no more than 3 persons could use it simultaneously and the snow is simply not enough if there are more than 10 peoples in sauna). Small outside pools and pathetic outside jacuzzi (the inside one was simply in a rebuilding process and not usable). Very poor restaurant menu, lack of fresh stuff (including the meal and fish!) simmply not acceptable for a 5* hotel. In exchange they offer room service twice per day and valet parking: come on! - 100 m away there are cows on the street - keep the decent line! And for the room with mounntaain view you pay extra and get a room with (gondolas') cables and burned field view. Questionnable taste furniture in the room. Sorry: I can offer a 6 for them.

                • Group of friends
                  7.4

                  Ski room was very well equipped and the person who works there was Vladimir which we were very happy with him.Polite,helpful and did a very good job to get our skies ready. Hotel personel was generally polite. Hotel had limited personel to handle luggage ,and it was a problem at arrival.

                  Italian restaurant is expensive and food was not good. We did not enjoy the meal.

                • Family with children
                  7.4

                  i appreciated that the reception staff was willing when i asked to boil some milk for my baby after midnight

                  i didn't like the christmas dinner at all, my company either. So much money (55 euros! only for food) for such a poor buffet. it could have smaller variety but better quality. moreover, it was not a "christmas" menu at all and there was not a "christmas atmoshere" at all with only two persons playing music trying to make you asleep.

                • Older travelers
                  7.0

                  Very good spa with very good treatments. very good location.

                  Very much under expectations after my staying in kempinski in turkey. I have been eaten far much better food in hotels in bulgaria. little disappointing... :(

                • Older travelers
                  10.0

                  Beautiful facility, friendly yet profesional staff, 3 pools, 2 hot tubs, 3 sauna's and one ice room, abundant breakfast buffet with cooked to order omelets and pancakes - great place to relax and enjoy the mountains. Deserves the 5 stars for sure.

                • Older travelers
                  9.6

                  Proximity with the ski resort and the availability of the staff.

                  The restaurant is good but does not have the quality you are waiting from a hotel of this category

                How to reach hotel

                hotel Kempinski Hotel Grand Arena - Bansko Bansko location
                Show big map »

                Hotel Address:

                Pirin Street 96, Bansko, Bulgaria, 2770

                Get directions
                City Center
                • Bansko
                  1.0 mi
                Airports
                Underground stations
                • Младост 1
                  57.5 mi
                • Мусагеница
                  57.8 mi
                Restaurants
                • Morris Bar
                  100 ft
                • Harry's Bar
                  400 ft
                Ski areas
                • Ski Bansko
                  700 ft
                • SkiBansko by Traventuria
                  1400 ft
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2006
                • Number of floors:
                  5
                • Number of rooms:
                  159

                Hotel Awards

                BulgarianHOTEL AWARDSHighly RecommendedBanskoKempinski Hotel Grand Arena

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Bulgaria

                Use Badge